1 Overview
Cyberyaan provides high-quality cybersecurity training and ensures transparent refund handling for students enrolled in our programs.
2 Refund Eligibility
Refund eligibility depends on the timing of your request relative to the course start date and the applicable policies at the time of enrollment.
- Requests before batch commencement may qualify for partial or full refund.
- Requests after batch commencement may not be eligible.
- Duplicate payments are eligible for correction or refund after verification.
3 Refund Timeline
Approved refunds are processed within standard administrative timelines depending on the payment method used during enrollment.
4 Non-Refundable Cases
- Requests made after attending sessions beyond the permitted limit.
- Failure to attend scheduled classes after enrollment confirmation.
- Violation of institute policies or terms of conduct.
- Downloaded course materials or activated learning resources.
5 Course Reschedule
Students may request a transfer to another available batch depending on seat availability and approval from administration.
6 Refund Process
To initiate a refund request, contact our support team with enrollment details and payment confirmation for verification.
7 Processing Time
Once approved, refunds are processed within standard banking timelines depending on the payment method used.
8 Dispute Resolution
Any refund-related disputes may be escalated to administration for review. Decisions made after review will be considered final.
9 Contact Us
- Email: training@cyberyaan.com
- Phone: +91-7428748576
- Address: Ganesh Nagar, Tilak Nagar, New Delhi
